Terms & Conditions

By accessing and using Lotto Max Ottawa, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

Eligibility Requirements

To use Lotto Max Ottawa, you must meet our eligibility requirements:

• You must be at least 18 years old (or the age specified in your jurisdiction).
• You must not be prohibited from participating in online gaming activities.
• You must agree to comply with these Terms & Conditions.

Account Registration Rules

To create an account on Lotto Max Ottawa, you will need to provide accurate and complete information. This includes:

• Name
• Date of birth
• Address
• Email address
• Phone number

You are responsible for maintaining the accuracy and security of your account information.

One-Account-Per-User Policy

Only one account is permitted per individual or household. Multi-accounting will be monitored, and violators may face penalties.

Identity Verification and KYC

To prevent money laundering and other illicit activities, we reserve the right to request additional documentation from you during your onboarding process or at any time thereafter. You agree to provide these documents within a reasonable timeframe.

Account Security Responsibilities

You are responsible for keeping your login credentials confidential and secure. If someone else accesses your account using stolen or compromised information, Lotto Max Ottawa cannot be held liable for the consequences of unauthorized access.

Restricted Behaviour and Prohibited Activities

Certain behaviors will result in restrictions on your account:

• Collusion with other users to manipulate gameplay.
• Use of artificial intelligence or automated programs to play games.
• Failure to report suspicious activities.

Additionally, any behavior that compromises our platform's fairness or security is strictly prohibited. This includes but is not limited to hacking attempts and malicious software usage.

Bonus and Promotion Rules

All bonuses and promotions offered by Lotto Max Ottawa are governed by separate terms and conditions which will be disclosed on the relevant page of the website or in promotional communications.

Wagering and Gameplay Conditions

Your bets must comply with these rules:

• Wagers must meet minimum bet requirements where applicable.
• All betting activity is subject to our general rules, including time limits for placing wagers.

Bonus Abuse Prevention

We may restrict or revoke bonuses if we find evidence of intentional abuse. This includes but not limited to excessive loss chasing, staking patterns designed specifically with the goal of beating bonus terms or any other forms of strategic gamesmanship aimed at exploiting features in a manner inconsistent with fair play practices as set out above.

Deposits and Withdrawals

Our deposit methods are subject to change without prior notice. All deposits made using prohibited payment services may be voided, resulting in losses for you. Withdrawal policies apply separately and will detail the processing times, fees that can be levied upon making withdrawals, verification requirements and any additional restrictions.

Verification Before Withdrawals

We reserve the right to request further documentation from you prior or after a withdrawal in order for us to comply with AML regulations as per international standards. You agree not to claim against Lotto Max Ottawa if there is an unexpected hold on payment that results from this procedure.